Order & Shipping Info

ORDER CONFIRMATION

PLEASE NOTE: Once your order is placed it order cannot be cancelled or modified.

 

SHIPPING INFORMATION

SHIPPING RATES

  • United States:
    • We offer complimentary ground shipping on all continental US orders. Orders generally arrive within 3 – 5 business days.
    • If you need your order sooner, we also offer an expedited shipping method at check-out of overnight delivery for $30. Your order must be placed before 2pm EST Monday – Thursday to receive next day delivery. If you place your order after 2pm EST, it will ship out the next business day and arrive the following business day.
  • International:
    • Rates may vary based on location and are shown at checkout. 
DELIVERY TIMELINE
  • All orders are processed within 1 - 2 business days
  • US Orders:
    • Ground shipping takes about 3 – 5 business days to arrive
    • Next Day shipping (if placed before 2pm EST Monday – Thursday) will arrive the following business day
  • International Orders:
    • Estimated delivery time is 7 – 14 business days 

TRACKING YOUR ORDER

  • All orders placed will receive a confirmation email, followed by a shipment confirmation email which includes a link to track your package. Kindly note, this may take up to 24 hours to update which is normal.

SHIPPING LIABILITIES

Invalid Shipping Address: We are unable to ship to P.O./APO/FPO boxes.

All products purchased from the website are transported and delivered to you by an independent carrier not affiliated with FILORO Inc. Title to the products purchased on the website, as well as the risk of loss for such products, passes to you when FILORO Inc. delivers these items to the carrier.