To Our Customers –
We’re overwhelmed by your support this season, thank you so much for shopping with us and supporting our small business!
Kindly note, all delivery carriers (USPS, UPS, FedEx) are running with delays due to the busy holiday season and the impact of COVID-19. We wholeheartedly understand how frustrating this can be, but we’re asking for your patience as these delivery services work to get your packages to you as soon as possible. Kindly note we have no further tracking information than what is made available to you.
More details can be found below. Of course, please don’t hesitate to reach out with any questions regarding your order. Wishing you and your loved ones a happy, healthy & safe new year!
The FILORO Cashmere Team
ORDER PROCESSING TIMES
Due to extremely high sales volume, our order processing times are slightly delayed. Orders are currently shipping within 5 business days. Our shipping facility is working as quickly as possible to get your orders out and we appreciate your patience during the busy season!
RETURN PROCESSING TIMES
Our returns processing times are currently also slightly delayed. Returns and refunds will be processed within 2-3 weeks of receipt at our facility. We appreciate your patience during this time.
Last Updated: 1/2/2021