COVID-19 Update

A Message From Our Team

During these uncertain times, we are deriving strength and inspiration from our incredible community of customers.  We're extremely thankful for you as a small business. 

We can all learn from one another, given the uncharted territory of our current climate. We're sensitive to the severity of the situation and our office teams are working from home for the time being.  

Our shipping facility is currently still open and we will be continuing to ship orders normally for now. Orders placed before 3pm EST typically ship out the same day and arrive within 3-5 business days with complimentary ground shipping. It is possible that our ground shipping estimate delivery times may be slightly delayed due to USPS and we appreciate your patience. The warehouse is taking unprecedented steps in order to remain open at this time and protect everyone involved. This includes but is not limited to:

  • Lower levels of staff on hand.
  • Physically dispersing staff by spreading out workstations and staggering break times. 
  • Formal schedule to continuously sanitize and sterilize.
  • Setting up fever screening for all staff at the beginning of each workday.

We want to remain a source of comfort and will continue to share our sense of style & inspiration along with relevant information on our Instagram channel as a hopefully welcomed distraction amidst ongoing news updates. 

If you have any questions at all, please do not hesitate to reach out to support@filoro.com. If you can, please continue to stay home & practice social distancing. We're all in this together and wishing you safety and health.

Kimberly Conrad, Founder & President

Updated: April 30, 2020