A Message From Our Team - 

During these uncertain times, we are deriving strength and inspiration from our incredible community of customers.  We're extremely thankful for you as a small business. 

We can all learn from one another, given the uncharted territory of our current climate. We're sensitive to the severity of the situation and our office teams are working from home for the time being.  

Our shipping facility is currently still open and we will be continuing to ship orders normally for now. Our complimentary ground shipping traditionally arrives within 3-5 business days however these may be slightly delayed due to our carriers. Our Next Day shipping option with FedEx may also be slightly delayed due to carrier overloads and we appreciate your patience.

Our warehouse is taking unprecedented steps in order to remain open at this time and protect everyone involved. This includes but is not limited to:

  • Lower levels of staff on hand.
  • Physically dispersing staff by spreading out workstations and staggering break times. 
  • Formal schedule to continuously sanitize and sterilize.
  • Setting up fever screening for all staff at the beginning of each workday.

We want to remain a source of comfort to you throughout these trying times. If you have any questions at all, please do not hesitate to reach out to support@filoro.com. 

We're all in this together and wishing you and your loved ones safety and health.

Kimberly Conrad, Founder & President

Updated: September 7th, 2021